Remote Data Backups protects your critical data files. This is a quick reference for common backup agent tasks.

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Register and Download

1. Click the appropriate backup size button (i.e. 10 GB) on the main website.
2. On the popup browser Window, click the Register and Download button.
3. Enter your Registration Information, make note of your password, and click Continue.
4. Click Print, print at least two copies, write your password on each, and store them safely, at least one offsite. For the security and confidentiality of your data, only you have access to your account password in the event you need it.
5. Click Download Software. Wait a moment while the system generates your customized agent.
6. Once complete, click Begin Download.
7. When the download completes, click Open to run the installer.
8. On the Installer Welcome window, click Next.
9. Click Next to accept the default installation location.
10. When installation is complete, click Finish. The Remote Data Backups software (agent) starts automatically.
11. A message appears while your account is being prepared for backup our data centers. Click "Close".
12. Wait a moment while the Remote Data Backups software scans your computer to identify files to be backed up.

Run an Initial Backup

1. If you chose the DataOnly backup version, click the Backup tab and select files and folders you wish to back up. See the "Changing Your Backup Set" section below in this document.
2. If you chose the FullSystem backup, the agent selects all your data and system files automatically.
3. To start a backup, click the Backup Now button.
   
   Your first backup can take several hours to complete, depending on the amount of data in your backup set and your connection speed. Subsequent backups are smaller and faster because the agent backs up only new files and changes to previously backed-up files. Note: You can close the Remote Data Backups software while a backup is in progress, or cancel the backup and restart it later where it left off.
4. Once the backup completes, you will see a popup message displaying the results of your backup. From now on, your computer will be backed up automatically every night according to the schedule you set (at 8 pm by default - to change, open the agent, and click Tools / Schedule).
5. If your computer is turned off during this scheduled time, it will be backed up the next time your computer is turned on.
6. You can also initiate a backup any time by right-clicking the taskbar icon and selecting "Back Up Now". Or click "Back Up and Exit Window" and it will shut down your computer after the backup is complete.

Opening the Agent

1. Open the Agent by doing any of the following:
   • Double-click in your system tray.
   • Click the Windows Start button, and then click All Programs, Remote Data Backups, Remote Data Backups.
   • Double-click the Agent.exe file in the Remote Data Backups installation folder.

Backing Up Files

By default, Remote Data Backups backs up files automatically. Use this procedure to back up files manually.

1. Start the backup by doing any of the following:
   • From the Summary or Backup Set tab, click the Backup Now button in the bottom right corner.
   • Or from the top menu, click File > Backup Now.
   During the backup, the Backing Up window displays the progress of the backup.
   While the first backup transfers ALL files, subsequent backups send only new files and delta blocks within changed files.
2. To view the outcome of your most recent backup, open the Summary tab and look in the Last Backup panel.
3. To view details about the last backup, click the View Details link in the Last Backup panel.

Retrieving Backed-up Files

1. Open the Retrieve tab. If prompted for your account password, enter it.
2. In the Show Versions list, select how you want the Agent to show your backed-up files in this tab:
   
   • Most Recent — Show only files backed-up during the most recent backup
   • As of Backup Date — Show only files backed up on a specific date
   • All — Show all versions of your backed-up files
3. Click Find to locate a specific folder or file, or browse to select a folder or file. Only folders containing backed-up files appear in this tab.
4. To view a folder’s content, either select the folder in the left pane or double-click the folder in the right pane. The folder’s content displays in the right pane.
5. To select a folder or file to retrieve, click the check box next to that item. A green check mark () appears.
6. Click Retrieve.
7. In the Retrieve options window, select where to save the retrieved files and how to handle duplicate file names if retrieving more than one version of the same file. You can retrieve files to their original location, or to a selected folder. In the latter case, you can select to retain the file’s original folder structure within the selected folder.
8. Click Retrieve.